Data Deletion Instructions
Last updated: September 26, 2026
On this page
1. Overview
Marketing Bloom respects your right to control your personal data. This page explains how to request deletion of the information we hold about you, including data obtained from connected social platforms such as Facebook, Instagram, Threads, and others.
2. What Data We Store
- Account information (name, email, password hash)
- Content you upload for distribution (text, images, videos)
- OAuth access tokens for social platforms you have connected
- Publishing history and analytics for your content
- Profile information returned by connected platforms (e.g. user ID, username, profile picture)
3. How to Delete Your Data
Option A — Delete from inside the app
- Log in at https://marketingbloom.ai/login.
- Go to Settings → Account and click Delete Account.
- Confirm the action. Your account and all associated data will be permanently removed within 7 days.
Option B — Disconnect a single platform
If you only want to remove data obtained from one platform (for example YouTube, Google Analytics, or Search Console), go to Connections → Platforms, find the platform, and click Disconnect. For platforms other than YouTube, a dialog may offer two choices:
- Keep history — we disconnect the account while preserving its imported post history, so historical dashboards can stay populated.
- Delete history — we disconnect the account and delete its imported post history. This action cannot be undone.
YouTube: Disconnecting requests immediate OAuth grant revocation from Google and removes imported YouTube posts, comments, and analytics tied to that connection from Marketing Bloom. The Keep history option is not offered for YouTube. Content you wrote in Marketing Bloom and videos on YouTube are not deleted.
For YouTube, disconnecting also requests revocation through Google's OAuth token-revocation endpoint and removes our local tokens. You can additionally revoke our access at any time directly from Google Account → Third-party access.
Option C — Email request
If you cannot access your account, send an email to [email protected] from the email address registered with your account, with the subject line "Data Deletion Request". Please include:
- Your registered email address
- The platform(s) you want disconnected (optional — leave blank to delete everything)
We will confirm receipt within 3 business days and complete the deletion within 7 days.
Automatic deletion — no request needed
Separately from the options above, data we retrieve from platform APIs is deleted on a timer whether or not you ask:
- YouTube comments are deleted within 30 days of retrieval while the connection remains active. Disconnecting removes them immediately from Marketing Bloom.
- Post metadata (titles, descriptions, thumbnails) is kept up to date for as long as the account is connected, and is erased within 30 days of the last refresh. YouTube metadata is removed when its connection is revoked.
- Aggregate statistics (view, like and comment counts) may remain on supported platforms after disconnect. YouTube statistics are removed when its connection is revoked.
4. Data That May Be Retained
We may retain limited records when required by law, for fraud prevention, or to resolve disputes (for example billing records or security logs). Retained records are kept only for as long as required and remain protected under our Privacy Policy.
5. Revoking Platform Access Directly
You can also revoke Marketing Bloom's access to your social accounts from the platform itself:
- Facebook / Instagram / Threads: Business Integrations settings
- Google / YouTube: Third-party apps with account access
- X (Twitter): Connected apps
Revoking access on the platform side stops future API calls but does not automatically delete data we have already stored — use one of the options above to delete that data.
6. Contact
Questions about this process? Email [email protected].